Be the Summer is my small jewellery studio in Copenhagen. Almost every piece is made by hand, either to order or in tiny batches of two to four. Before ordering, please take a moment with the materials, measurements and details on each product page. If anything feels unclear, write to me at hello.bethesummer@gmail.com and I'll happily help.

If something isn't quite right once your jewellery arrives, I'll always do my best to find a fair solution.

CAN I RETURN MY JEWELLERY IF I CHANGE MY MIND?

Yes. You have 14 days from receiving an online order to let me know you'd like to return it. After that, you have another 14 days to send it back. You can choose a full refund to your original payment method, shop credit, or an exchange (subject to availability, as pieces are made in small batches).

Refunds are made within 14 days of your return request and include your original standard delivery cost. I may wait to process the refund until the jewellery has arrived back with me.

HOW DO I RETURN A PIECE?

1. Start a return from your order page, or email hello.bethesummer@gmail.com for the return address. Please don't send anything back before this step.
2. Pack the jewellery securely, ideally in its original packaging.
3. Send it with tracked shipping. The jewellery is your responsibility until it reaches my studio.

Return shipping for change-of-mind returns and exchanges is paid by you. Please return pieces unworn and in their original condition. If a piece comes back with signs of wear or handling beyond simply trying it on, I may reduce the refund to reflect this.

WHAT CAN'T BE RETURNED?

• Pieces customised to your personal specifications
• Samples or final-sale pieces bought in person

This doesn't apply if a piece is faulty or I've sent the wrong item.

WHAT IF MY JEWELLERY ARRIVES FAULTY, DAMAGED OR INCORRECT?

Email hello.bethesummer@gmail.com with your order number, a short description and clear photos. Please get in touch before sending anything back. Once I've confirmed the issue, I'll arrange a repair, replacement or refund, and I'll cover the return shipping. You're protected by the 2-year right to complain on faulty items under Danish consumer law.

DO YOU REPAIR JEWELLERY?

Yes. If your jewellery gets damaged through everyday wear, get in touch and I'll look at each repair individually. I'll confirm the repair and shipping costs with you before starting any work.

I LOST ONE EARRING. CAN YOU MAKE A SINGLE REPLACEMENT?

Yes, in most cases. Most of my earrings are now available as a single, so you can order just the one you need. Choose Single on the product page and add a note in your cart that it is a replacement. I may ask for a photo of the remaining earring, or you can send the earring itself, and I will make the closest possible match.

A few designs are not listed as singles: Veya Lyra, Coco and Nira, and Uva Morada, Sora and Chérie. For these, send me an email at hello.bethsummer@gmail.com or an Instagram DM and I will check whether I can make a match, as long as the materials are still available.

Pearls, gemstones and handmade components all vary naturally, so an exact match cannot be guaranteed.

I BOUGHT MY PIECE AT OSSOLO. HOW DO I RETURN IT?

Pieces bought at Ossolo are returned directly to Ossolo, following their return conditions. Eligible pieces can be exchanged for another Be the Summer piece, or returned for credit toward Be the Summer jewellery at Ossolo. This credit can't be used on other artists' work or on bethesummer.com. Any price difference is paid by you.

NEED HELP?

For returns, repairs or replacements, email hello.bethesummer@gmail.com.